Sean has spent over 25 years leading large operational teams in complex environments and worked with multiple organisations to design and deliver CX programmes and new operating models using evidence-based methodologies.
As Director and Founder of Callo, Sean brings deep operational leadership experience, executive leadership capability and design expertise. He has led enterprise-wide continuous improvement programmes, agile transformations and strategic growth initiatives in collaboration with Product, IT and Data teams. Sean combines Service Design, Journey Management, Six Sigma and the insight from hands on operational leadership so that every experience is designed to deliver better outcomes for customers and the business. Outside of work, Sean enjoys tending an overly ambitious veggie patch, making plenty of noise on the drums, and experimenting with sourdough that somehow disappears while it's still warm.

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Gee is an experienced leadership coach who creates a supportive environment for leaders to reflect on their beliefs and how these shape their actions each day. By focusing on self-awareness, vulnerability and real workplace challenges, she helps leaders understand the impact of their behaviour on team culture, performance and the customer experience. Her style is warm, honest and candid, giving leaders space to think while also guiding them towards clear, intentional action.
At Callo, Gee facilitates leadership programmes working with leaders to strengthen how they show up for their people. She blends one to one coaching, group workshops and practice to build better leaders who can have difficult conversations and build stronger relationships. This combination of reflective work and practical application helps leaders create environments where people feel safe to speak up, grow in their roles and deliver more consistent experiences for customers.
Outside of work, Gee can often be found camping in the Tasmanian wilderness, wrangling her chickens, spending time with her family.